Thanks for letting our candles light your way! Now that your candles have arrived, let’s make sure they shine as bright as you do.
Trimming Your Wick
Trimming your wick to 1/4″ prior to every burn is key to ensuring your candle has a long, healthy life. Learn more about wick maintenance throughout your candle’s life.
The First Burn and Maintaining Your Melt Pool
If a healthy melt pool is of interest to you (and we think it should be!) the first burn of your candle should last for approximately three—but never more than four—hours.
Alternatively, if on the first burn your melt pool reaches the interior of your glass jar in fewer than three hours, you can stop burning then!
As a reminder, never leave your candle unattended while burning, and make sure it’s always within view. Learn more here about maintaining a healthy melt pool.
How to Keep the Surface of Your Candle Smooth After Burning
Simply put, all natural, additive-free soy wax makes it so this is beyond your, or anyone’s, control. In other words, a rough candle surface (also known as pitting) is a sign your candle contains all-natural soy wax!
How to Prevent Your Wax from Becoming Discolored
Proper wick trimming plays a role in this, but there’s so much more to learn.
Keeping Your Candle and Glass Jar from Frosting
From time to time, you may notice your candle’s post-burn resolidification results in a frosting-like appearance on the inside of the jar. This is normal for all-natural soy waxes. Learn more about frosting here.
Is soot normal? For(soot)h!
We’re proud to use candle components that minimize soot production, but some soot is inevitable, particularly given the shape of our jars. That doesn’t mean the appearance of soot can’t be mitigated, however! Learn more about keeping your jars clean here.